(This is a very true story – names
have been changed to protect the innocent)
It is May 31, 2014. The day started
much like any other day.
We got up, readied ourselves for the
drive from Salt Lake to Ogden, then off to Edwardsville, Illinois to
deliver our freight. That's what we do. That's what we have done
for the past 24 years. Many things have happened during those years,
many things best remembered, others best left behind.
Today was a day to be remembered,
although we didn't know it would be etched in to our memories so
deeply.
I started out driving since I do the
morning to mid-day shift. All went smoothly up in Ogden and we were
on our way to Illinois without incident. The weather was perfect.
Warm, dry and the sky was covered with beautiful clouds with strong
personalities of thunderstorms in the brewing. However, the weather
remained calm and dry.
We make our way through the canyons of
Utah in to Wyoming. The port of entry is open, but we get the green
light to stay on the freeway, so I gladly keep up the pace.
Up in the distance, there is road
construction. Traffic is beginning to get a little thick, so I back
off the pace a little as I notice signs indicating that the right
lane will be closing soon. It always amazes me to see how many
people either don't pay attention to those warnings or push their
limit to the very last moment and make a last second dash in to the
remaining open lane, cutting off traffic behind them like they
weren't even there.
I approach the construction area, but I
also notice a little blue Toyota Prius that is staying in the lane
that will be closing soon. I keep an eye on the car because for
whatever reason, they are running full speed and have their 4-ways
on. It may not be anything at all, but when something is a bit out
of the ordinary, it usually gets a persons attention, and this little
car got my attention.
Just as I enter the lane open for
traffic, I look in my passenger mirror and notice that little blue
car was bailing to the shoulder at the last second. The driver ran
over remnants of debris left behind from a previously blown tire that
was all over the shoulder. Bits of rubber was bouncing everywhere as
that little blue car bumped over the debris to a halt.
I rounded the bend on the road and the
car was now out of my sight. A moment on the road has now become
history...behind me...to be forgotten and probably never seen
again...so I thought.
I continued down the road. The sky was
a painters delight with all the clouds in different shades of white,
gray and nearly black. A streak of lightning could be seen off in
the distance. One cloud was emptying its contents of rain off in the
distance. You could see that the wind must have been blowing pretty
good since the rain was making a slight curve before making its way
to the ground below.
Rob had just woken up from a morning
nap to sit in the passenger seat with me. He looked around at the
clouds and stretched a bit. A huge yawn and then one of the dogs
came up to greet us both. Rob reaches down and picks up Gizmo to
hold on his lap for a little while. A few seconds later, then Kali
came up to be held as well. So Rob picked her up and had both of
them on his lap for a few moments until they became too restless to
sit still. They wanted treats more than sitting still on a lap.
Conversation filled our morning
regarding different topics of interest. Nothing in particular, just
whatever came to mind as we visited for a few moments. Then that
little blue car passed us...yep, the one with the flashers on. The
flashers were still going and the driver was going the posted speed
limit of 75 mph. I mentioned to Rob about how the driver stopped
back in Evanston just before the construction, but clearly caught up
to us without much hesitation.
I had wondered why the driver was going
so fast with the 4-ways on. Rob said, "Maybe the driver doesn't
know they are on." I said, "you would think you could hear
them clicking in the car." The car was gone from sight, once
again to be just a moment in time and now a memory on the road.
We were approaching another
construction zone. Everyone seemed to be following the signs a
little better this time as everyone got in to a single file fairly
smoothly. Our speed went down only because of the posted speed limit
being lowered.
Little America could be seen in the
distance and it was decided that we would stop for a short break
since it would be quite a while before we could stop again.
I slow down for the exit and notice
something very familiar. That little blue car with its flashers on.
Yep, the flashers were still going. The driver had taken the exit as
well just in front of us. We follow as we watch the little blue car
drive right up to a truck fuel island and stop. We park in the
island right next to the car. It is a woman, by herself, in the car.
She just sits there, not moving after parking her vehicle.
"Should we see if she is okay?"
Rob asked.
"I need to go to the bathroom
first," I tell him. "Then we will see if she is still
sitting there."
It struck us both odd that she for one
thing, pulled in to the truck area and two, parked on the fuel island
and just sat there doing nothing but staring straight ahead.
I go in to the truck stop and take care
of business. I was thinking of getting a snack for the road, but
when I saw the line of people at the register, I quickly dashed that
idea away from my thoughts. That's okay. I didn't need to eat junk
right now anyway. I will eat lunch later instead.
I walk back out to the truck and notice
the lady is still parked on the fuel island and still just sitting
there. Rob is sitting in the passenger seat of our truck as he looks
at me and laughs a little.
I shrug my shoulders as he gets out of
the truck and joins me to see if this woman is alright.
"She hasn't moved," he says
as we walk up to her car.
The woman looks to be in her mid 40's.
Fairly well dressed in a black and white striped pullover shirt and
black stretch pants. She is fumbling around with something in her
passenger seat as we notice her back is to us on our approach.
"I don't want to startle her,"
I say as I gently tap on her windshield in hopes to get in to her
field of vision and get her attention.
She looks up at both of us and smiles.
She has beautiful pale green eyes. Her hair is a soft dark blonde
neatly combed down to her shoulders.
We motion to her the question, "Are
you okay?"
She opens her door and says that she is
fine. We engage in a short conversation to convince ourselves that
she is truly okay. Something about her dimeaner told us that she
wasn't really okay, but that she needed to have someone near her if
only to be sure that our suspicions were merely nothing to worry
about.
I ask her where she was headed. The
woman hesitates as she puts her finger up to her lips. She smiles
slightly looking at us both one at a time. We both smile back at her
as we ask her a new question.
“What is your name?” I ask her. Rob steps away for a moment at this time. I crouch down to her level and use the drivers door to prop myself up against it.
I look at her waiting for an answer to
my new question. She taps her finger on her lips, looks around and
then looks back at me. This time I notice a tear in her eyes. This
woman has clearly had something happen to her. Did something happen
so horrific that it wiped her memory away? Amnesia? Things like
this has been known to happen before. What made this woman catch my
attention? Why did she cross our path? We made it a point not to
leave her until something was resolved with her.
She looks at me again, “I have 12
children,” she says with a proud smile.
“You do? Wow, that is awesome, I
tell her.” The thought crosses my mind of a friend that I know
that also has several children. A few of my friends children are
still young enough to need their mother at home as well, so what
brings this woman out here on her own like this?
“What is your name?” I ask her
again.
“Eleanor,” she says with a smile.
Then she says, “I'm not well.”
“You're not?” I ask.
“No,” she says. “I'm mentally
ill.”
Just then I slowly get up from my
crouched position and notice Rob returning to the car. I whisper to
him, “Call 911, she needs help.”
Rob looks at me for a second then turns
away to make the call. He returns several moments later and said
that they are on their way.
He leaves the two of us alone so that
he could notify the truck stop of the situation unfolding in the
parking lot and that we would be taking up the two fuel islands until
things got resolved. They were understanding of the situation and
let us handle it as we saw fit.
I remained with the now known 'Eleanor'
at her car. She began babbling about the moon, sun and stars and how
she needed to contact them. Her story became quite interesting as
she was telling me that her husband was sticking her with a needle.
“He was?” I asked her. “Why
would he do that?”
She laughed and then said, “You want
me to take my clothes off?” She kind of jumped around a bit as I
stepped back a little.
“I have to pee,” she said.
“Okay, I will walk with you in to the
bathroom. Let's go.” I slightly tug on her shoulder and she smiles
to join me in to the truck stop.
“Let's hold hands,” Eleanor says as
we walk in. I look back and smile at Rob. He stands in front of our
truck waiting for our return.
Eleanor and I walk in to the bathroom
and she goes in to a stall. Two other women enter the room as well.
Eleanor begins to talk about how things don't look familiar at all.
How life is a game. “It's a sub-game,” she says. “Life is
just a sub-game, and I'm dead!!!” She says a little more
demanding.
Her voice echoes in the bathroom. One
of the women is at the sink washing her hands.
“I know that woman,” Eleanor says
of the woman washing her hands.
The woman looks up at me and smiles
with a shrug of her shoulders. I smile back at the woman at the sink
and give a little nod that the woman clearly understood immediately.
She knew right away that things were not right.
Eleanor backs in to the bathroom stall
and closes the door. I lean back on the bathroom sink and let the
woman know that I don't know this person at all....just that we
happened upon her and she said that she is mentally ill. I whispered
to her that we are getting her help.
Just then Eleanor lets out a quick
scream from the bathroom stall. I reach forward to try to open the
door, but it is locked.
“Did she just scream?” I ask the
woman at the sink. I get a nod of confirmation that I did indeed
hear Eleanor scream.
“Are you okay?” I ask her....”Open
the door.”
Eleanor opens the door with a big smile
on her face. “Life is a sub-game” she says again with a bit of a
laugh in her voice.
“Did you go to the bathroom?” I
ask her. She answers no like a child playing a game.
The woman at the sink finishes up
drying her hands and pats me on the shoulder as she gets ready to
leave the bathroom and just whispers, “You are a good person, God
bless you.”
I smile at the words from the stranger
thinking that I just want to get help for 'Eleanor' now. It is very
clear that she is not well at all. Could she really be mentally ill
like she said? All signs point in that direction which also means
that I now need to be very careful as to how I word things with her
or even the tone of my voice. If she is truly mentally ill, what
triggered that in the first place and what could send her in to a
possible rage?
Eleanor then turned to me and like an
energetic child said, “you want me to take my clothes off? I will
do that right now...I have to pee.” She steps in to the bathroom
stall again, lifting her shirt and then quickly doing what needs to
be done to finally go to the bathroom. She left the door open for
anyone to see her on the toilet. I step out of her view just enough
to give her the courtesy and privacy that I feel she needs. Eleanor
continues to have an elaborate conversation about the moon, sun and
stars and about her children and how life is a sub-game.
She comes out of the stall, her wallet
had fallen to the floor. She reaches down to pick it up and screams
again. A quick scream that last only about a second. Then she looks
up at me and laughs. “I'm dead!” she says. “We are all dead
and we are all in hell right now!”
I coax her in to washing her hands, but
she seemed to not understand how to complete that task. After a few
brief moments, she finally washes her hands and points to the paper
towels and tells me how everything is not real at all.
“This is not real,” she points to
the sink, “that is not real” she looks down to the floor.
I just smile thinking that it has been
so many years since I have studied about the mentally ill, but
remember the story of “I Never Promised You A Rose Garden.” The
story was quite extraordinary and interesting regarding how a persons
mind can turn without control.
We finally finish up in the bathroom
and walk back out to her car. Rob is out there waiting for us. He
has his headset on and said that he had just got off the phone with
someone at 911. he assured me that they are on their way and trying
to get here as fast as they could.
Being that we were basically out in the
middle of nowhere, it could take a while for anyone to show up. Rock
Springs was the closest town to the east of us and Evanston was about
60 miles to the west.
We stop in front of our truck because I
wanted to get the keys to the car from Eleanor. I didn't want her to
try to drive off at this point. We had help coming and she needed
it.
“Okay,” she says, “call 911. I
need help.” she looks around as she is trying to take a small
silver key off of the front of her wallet.
“We have already called 911, Eleanor.
They are on their way right now.” she hands me a small key that
looks like it goes to a personal diary instead of to an ignition to a
car. She then just hands me her entire wallet and keys.
“There, you have my life, you have
everything,” she says as she raises her hands after handing me her
wallet. She then squats down real quick and yells out once again.
Just then she startles me a bit by
grabbing my chest and saying, “There, right there, you see that?”
I step back a bit holding her wallet in
my hand and the little silver key that she had handed me.
The three of us walk back to her car
and she proceeds to tell us of how her husband was sticking needles
in to her arm. She rolls up her sleeve and shows us a small wound on
her arm that clearly looks more like something that may have been
removed as opposed to needles being inserted.
Her story was taking a new turn as we
both stood there listening to this now elaborate story of how her
husband would hook up a line of blood from his leg to her arm. Rob
and I just looked at each other and only acknowledged amazement with
our eyes as we both knew that we couldn't really say much at this
point. This was beyond both of us now and we only needed to keep her
calm and entertained until help arrived.
She sat back down in her car and I got
back down in the crouched position next to her.
I re-engaged her in small talk just to
bide the time now.
“How many children do you have?”
“Three,” she says. Then a small
tear shows up in her green eyes again. Could it be that something
happened to her family?
She turned and reached in to her
console of the car and pulled out a greeting card. She hands it to
me and says, “this is from the.....” she hesitates and talks
about the moon, sun and stars and how life is a sub-game and we are
all dead.
I read the card. It is signed from a
Francis and talks briefly about the bumps in the road of life but how
this person clearly loves whomever it is written to. The card wasn't
addressed to Eleanor, but I could only think that maybe this Francis
was her husband, or was this really even her car?
Just then I felt a sharp sting across
my face. What just happened? I look up at Rob who was standing
there next to me.
“Did she just slap me?” I asked
him. I was astonished at what had just happened.
I looked at Eleanor and she sat there
looking at me like I deserved what she had just done to me. The look
in her eyes was as if she was beginning to get angry.
I told her gently that we couldn't let
that happen again, that what she did was not nice. I was as gentle
as I could in letting her know that what she did was wrong.
All of a sudden I could see her eyes
twitching a little. Her personality was taking a turn and a rush of
fear began to overcome me. What could she be capable of doing next?
All she did was slap me across the cheek...what next?
I stood up slowly. Rob then whispered
to me, “watch for weapons.”
Just then the law enforcement showed up
along with an ambulance. Things seemed to be going fast forward at
this point.
I looked back at Eleanor as she was
reaching back in her console. I heard the words again in my head
that Rob had just said, “watch for weapons” as Eleanor turned
back more quickly than I had expected and screamed while grabbing my
hair. Our eyes locked for a moment and fear ran straight through my
body like a shock.
I stepped back away from the car as the
officers approached to take over. I was clearly shaking for a moment
as things began to really take a turn.
Rob and I both sat down on a cement
divider between the fuel islands to watch as the officers began to
question Eleanor.
She stood up out of the car and
screamed quickly. One of the officers asked her to calm down and
spoke to her again. She raised her hands at them and then hit the
taller officer. As quick as she screamed and hit, she was down to
the ground, both officers on top of her with her hands behind her
back. The younger officer was putting cuffs on her.
Eleanor looked up at me with tears in
her eyes, screaming, “Look what they did to me!!!” She screamed
about life and then laughed a bit. I was crying at this point. All
I could think of was I had gained the trust of this woman who I
thought had been a victim of some tragedy. She trusted me and I
threw her to the wolves. Her eyes penetrated mine as she lay there
on the ground with the officers on top of her while they subdued her.
They stand her up and move her to one
of the vehicles waiting to process her. She screams out a few more
times. By now I am calmed down after a few brief moments of tears
watching all of this unfold in front of us.
The officers take down information.
One of the paramedics goes through her car and find many bottles of
drugs related to psychiatric medications. That explains so much now.
She clearly had issues, but what brought her out here? How did she
get that car? Why did she snap like that?
One of the officers asked if I wanted
to press charges for being assaulted. Rob and I agreed that we
wouldn't.
Rob said, “think about it, honey.
Her family will more than likely hear about this and come back to
thank us for not pressing charges. She is already sick, she doesn't
need this on top of things.”
I agreed. We watched as Eleanor was
being loaded up on the stretcher bound for the hospital in Rock
Springs and then more than likely jail for assaulting an officer. I
was saddened to see her in such a state of illness but was glad that
she was going to get the help that she needed.
We finished up the brief statements to
the officer and turned to continue on our day towards Illinois.
What started out as a normal day of
driving ended up with us trying to care for another human being that
just needed someone to redirect their life for a moment to get help.
The Moon, Sun and Stars are now back in
alignment and we are well and alive.
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Here is the post that my husband, Rob, put on Facebook about the day.
So yesterday my wife Jenni Reynolds-Kebler most definitely saved a lady's life, the lady definitely unstable and confused ,off her meds was all over the road, ironically she parks right next to us at little America, observing her for 20 mins we decide to see if she is ok, she is wanting to kill herself Jenni says call 911 so while we wait for state patrol and ambulance 45 mins ( we are in Wyoming) things become very intense. But to be able to watch my wife demonstrate the compassion she showed this lady, was amazing. She got that from her mom, then once the amb and deputies arrive it really turned. Details of all this she can explain, but I'm so proud of who she is.
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Here is the post that my husband, Rob, put on Facebook about the day.
So yesterday my wife Jenni Reynolds-Kebler most definitely saved a lady's life, the lady definitely unstable and confused ,off her meds was all over the road, ironically she parks right next to us at little America, observing her for 20 mins we decide to see if she is ok, she is wanting to kill herself Jenni says call 911 so while we wait for state patrol and ambulance 45 mins ( we are in Wyoming) things become very intense. But to be able to watch my wife demonstrate the compassion she showed this lady, was amazing. She got that from her mom, then once the amb and deputies arrive it really turned. Details of all this she can explain, but I'm so proud of who she is.